JOINTTOP Company adheres to the policy of "customer focus" since it was founded and based on customer needs, sets up a customer - oriented business team which to design and develop work process, establishes a rapid response mechanism to meet customer needs, always pays attention to changes in customer needs, provides comprehensive solutions and takes as its own responsibility of "creating value for customers and making the customers feel satisfied".
      Taking ship repair as an example, the interpretation of this policy is mainly reflected in four aspects:
      Integrity and Responsibility: JOINTTOP Company is committed to quality, completion date and price policy, in the benefit of the owners, assists the ship owners in project budget costs, while settling accounts, checks carefully the work amount with the shipyard to avoid errors, promptly and responsibly resolves technical problems that emerge during the repairing process or within the guarantee validity period.  
      Professional Authority: JOINTTOP company has established with its own characteristics a mature model of modern ship repair, covering the thorough process from pre-production to quality assurance: timely receiving of the ship owner's representatives and arranging for the ship to enter the shipyard; providing priority arrangement to dock, equipment and labor; assigning at least two Anglo-Russian project management engineers to every ship; implementing process control including confirmation of work amount, construction organization, quality supervision, schedule monitoring, marine material & equipment supply, provision of comprehensive solutions on technical problems. 
      Fast and Efficiency: In China's eastern coast from north to south, JOINTTOP Company has three major ship repair bases: Dalian - Tianjin, Shanghai and Guangzhou regions. In addition, JOINTTOP Company also holds advanced marine equipment and material supply chain with professional construction subcontracting closely linked. These resources enable JOINTTOP Company to provide customers a package of ship repair services and resolve quickly and efficiently all issues, including problems of living.
      Price Advantage: With the shipyards' long-term partnership, bulk orders and the state's preferential policies for foreign enterprises, JOINTTOP is able to provide the customers more competitive prices, flexible terms of payment and settlement.
      JOINTTOP's policy of "Customer Focus" exists in the company's business activities everywhere. JOINTTOP company's clients have strong feelings to this, which attracts even more customers. Customers'identity is JOINTTOP's source for sustainable development.